Leading an accounting firm / Troy Waugh.

Why Leadership Matters -- Leading Self. Leading Self -- Self-Knowledge -- Trust -- Critical Thinking -- Preparation -- Self-Discipline -- Leading Staff. Leading Staff -- Teaching, Coaching, and Mentoring -- Accountability -- Challenging Personal Growth -- Empowerment -- Leading Strategy. Leading Strategy -- Vision -- Values -- Mission -- Leading Systems. Leading Systems -- Managing Processes for Your Future Firm -- Building the Future Firm Continuously -- Leading Synergy. Leading Synergy -- Synergy and Alignment -- Sustaining Leadership -- Appendix A: Affinity Diagram -- Appendix B: Four Whys -- Appendix C: Flowchart -- Appendix D: Eight Continuous Process Improvement Phases -- Appendix E: RAINMAKER ACADEMY Revenue Action Plan/Results Report -- Appendix F: Business Process Improvement Resources.

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